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What Will it Take For You to Address Your Disaster Recovery Process?

  If your network crashed tomorrow or someone "accidentally" deleted everything from your hosted platform, what's the likelihood that your business could survive? How prepared are you for this sort of catastrophic event? It used to be that our ...

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IT Mistake # 5: Using Un(der) Qualified People for IT Service

Continuing on with the IT "Mistakes" I've seen in my travels...While on the surface having a friend, neighbor, relative, or someone at work in charge of your IT may not seem like that bad of a move, I would think only when it comes to dog walking ...

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IT Mistake #4: Overextending the Technology Lifecycle

IT Mistake #4: Overextending the Technology Lifecycle

Continuing on with the IT "Mistakes" I've seen in my travels...This one actually ties in quite nicely to Mistake #3 (Going Cheap), although it may be the chicken and the egg syndrome - not sure which comes first. Are you going cheap because you're ...

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IT Mistake #3: Going Cheap (or You Get What You Pay For)

IT Mistake #3: Going Cheap (or You Get What You Pay For)

Continuing on with the IT "Mistakes" I've seen in my travels...This mistake is one of the hardest for some clients to get past. Some don't get past it until they get burned by it themselves, while others may never get past it. I'm a big believer in ...

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IT Mistake #2: Using Consumer Grade Equipment to Run Business Class Tasks

IT Mistake #2: Using Consumer Grade Equipment to Run Business Class Tasks

Continuing on with the IT "Mistakes" I've seen in my travels...IT Mistake #2: Using Consumer Grade Equipment to Run Business Class Tasks Second to the "Set it and Forget it Mentality", we see this mistake in way too many new prospects (and some ...

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Just Because They Call Themselves an IT Service Provider...

Wow!  Just when I thought I'd seen it all, along comes another new client who had no idea how bad they had it.  While I may be dating myself, I feel like a broken record.  Every time we take on a new client, it seeems like the same old same old.  To ...

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You're Hired!

These are the two words every job candidate longs to hear. But are you really doing everything that it takes to ensure you get to hear them? In Jim Collins’ book "Good to Great", Jim talks a lot about "getting the right people on the bus". What he’s ...

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Mistake #1: Having a Set it and Forget it Mentality

IT Mistake #1: Having a Set it and Forget it Mentality

I was recently asked by a new prospect what I thought were some of the most important things to keep in mind when dealing with technology for a small business. Immediately, my mind went into a flurry of thoughts - from backup to security to over ...

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The Hardest Thing About Growing

As a trusted advisor, I'm often speaking with other business owners about their businesses - how they're leveraging technology, what the impact of a technology change will look like, when to upgrade, what to upgrade, how best to manage operational ...

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What it Takes to be a Best in Class IT Service Provider

What it Takes to be a Best In Class IT Service Provider

Most IT Service Providers don't even think twice about what it means to be "Best in Class", let alone what it takes. FPA's Vision Statement is "to build the preeminent IT services company in Los Angeles, distinguishing itself by forming meaningful ...

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What the Gooligan Hack Means to You

What the Gooligan Hack Means to You

A new Android malware, called "Gooligan", is responsible for what’s believed to be the biggest theft of Google accounts on record. The strain has infected as many as 1.3 million Android phones since August. This latest hack has compromised devices ...

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