We know there are a lot of questions when it comes to choosing who you want to work with as your trusted IT Service Provider and we have the answers.
The FPA Stack is how we provide the most comprehensive foundation for network performance, stability, and security.
Hear what a few of our clients have to say about us.
FPA provides IT services to both businesses without inhouse IT capabilities as well as supplement IT departments.
Check out our take on the latest goings on in IT that matters to our clients. Truly THE IT Blog for LA Businesses.
Check out our podcast where we talk with successful business owners, subject matter experts, and other impactful business leaders with the goal of sharing speedbumps, hurdles, and best practices to help you grow your business.
The Technology Resource Center for Investment Advisors in the greater Los Angeles area loaded with free resources, tools, and information.
Nothing communicates success like a client case study. Check out how we've helped similar clients solve their IT problems.
The Technology Resource Center for CPA's, Accountants, and Business Managers in the greater Los Angeles area loaded with free resources and tools.
See the schedule of our upcoming informative events including webinars, lunch and learns, and speaking engagements.
The Technology Resource Center for Distributors in the greater Los Angeles area loaded with free resources and tools.
Access to information and best practices for structuring and securing your company's Work From Home environment.
Start with Why. Learn about what drives us to make FPA the premiere IT Service Provider in the Greater Los Angeles area.
Meet our team and learn about our capabilities and what makes us tick.
FPA in the press provides a glipse of all the great things going on at FPA.
Do you have what it takes to work at LA's premiere IT Service Provider? Check out our current open positions.
Learn about our benefits program. We recognize that our success is based on the quality of our staff and taking care of our staff is a critical core value.
To help you prepare, check out what to expect during the candidate evaluation process. We believe in transparency. We lay it all out there for you to see.
FPA University is our proprietary core curriculum designed to help our staff succeed. Learn what it's all about.
Check out what the essential character traits needed for a successful career at FPA. Learn the secrets behind what it takes to be great.
Here's some free advice to help you land the right job and advance in your career - whether it's at FPA or somewhere else.
All members of the FPA team hold each other to these standards:
You must be able to hold yourself and your peers to a high standard of morals. Often times it's as simple as "do the right thing".
We always wear professional attire. This means a suit and tie. Dress to impress in a business setting. Look as though you want to command respect.
This is the ability to carry yourself in a positive fashion. To be able to act as though you know what's going on, even when you might not. Being a consultant doesn't necessarily mean knowing all the answers; it means ultimately being able to provide a solution to a client. Never, ever say "I don't know".
Maintain an internal drive to achieve. We are all over-achievers in our individual roles. We expect the best from everyone, and everyone must expect the best from themselves.
You must be able to look at and understand the smallest details of a project. Understand that even the smallest details may have the largest ramifications.
The hours and workload in IT are often challenging. Every team member is an integral part of our success. Sometimes it's necessary to work late or on weekends in order to best serve the client.
As a member of the FPA team, often times you will be held accountable for your actions, judgments, and ideals. You must possess the ability to hold yourself accountable for the bad as well as the good.
Good communication skills, both verbal and written are imperative in order to be successful at FPA. We are constantly in communication with our team members and our clients, as well as associated professionals we work with.
Every letter, fax, manual, instruction sheet, training outline, disk label, etc. cannot leave our office without having the FPA Look and Feel. Everything must look the same, be
You must be able to interact positively with your FPA team members as well as the staff of our clients. There are many different types of personalities in the working world and we've definitely seen our share. You have to be the flexible one, not the client.
You must be able to think of service as our main priority. What are we doing for the client? What does the client think we are doing? We are not in business to sell anything. We don't market, advertise, or solicit new clients. All of our new business comes from referrals. This is because of the high level of service we provide.
© 2023 FPA Technology Services, Inc. All Rights Reserved.
Please join us for our official Ribbon Cutting Ceremony and Housewarming mixer as the West Valley Warner Center Chamber of Commerce welcomes FPA into the WVWC community of businesses.
Please join us Wednesday...
21820 Burbank Boulevard, Suite 230, Woodland Hills, CA 91367
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On Monday, March 16th, we sent an update with our response to COVID-19 and our ability to service our clients without disruption. As things are evolving quickly, we continue to actively monitor the developments of COVID-19 and adhere to the recommendations of federal agencies and local governments.
With that, we are working remotely following the mandates, including practicing social distancing, and essential-only onsite visits. With our investment over the years in our technology infrastructure, we are 100% fully functional remotely connected and are fully equipped to continue servicing our clients seamlessly, for as long as we need to, whether our offices are physically open or not. We continue to operate with a "business as usual" approach, just from a different location.
In the interim, if there is anything we can do for you, please reach out to us directly. We are thankful for the relationships we've developed with our clients over the years, so know that we are here for you. We are in this together, and together we will navigate these uncertain times.
To your health, well-being, and success!
Craig Pollack and The FPA Team
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This is an incredible milestone for any company, let alone one in such a constantly evolving industry. FPA has achieved success through the hard work, passion, and dedication of our team members and our 'culture of constant improvement' where 'Take Care of the Client' and 'Take Care of the Staff' are our primary Core Values.
A huge Thank You to our clients, staff, and partners who've made this achievement possible!
Stay cyber safe and here's to our mutual, continued success!
Craig Pollack and The FPA Team
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Introducing the Presenters:
Craig Pollack is the Founder & CEO of FPA Technology Services, Inc. With over 25 years of experience building the preeminent IT Service Provider in the Southern California area, Craig is one of the area’s leading authorities on how small to mid-sized businesses can best leverage and protect their technology.
Justin Reinmuth is the Founder & CEO of The Technology Risk Underwriting Group as well as President of McCormick & Reinmuth Insurance Agency. With over 2,500 businesses currently insured, Justin is an expert in the area of cyber insurance including cyber liability, cyber breach, and cyber crime coverage.
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Attend our FREE Live Webinar to learn the fundamentals of how to protect yourself while online from threats, hacks, CEO fraud, and more. This webinar is meant to give you real and meaningful ways to protect yourself - without all the techno-bable.
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Attend our FREE Live Webinar to help you increase your capabilities within Teams to increase your collaboration, workflow, and knowledge sharing in the “new normal”. This webinar is meant to give you the knowledge, understanding, and tips & tricks to take your use of Teams to the next level.
What attendees will learn:
1. How to create and manage your Teams.
2. The difference between a Team and a Channel.
3. How to invite people outside of your organization into your meetings.
4. How to integrate OneNote into your Teams.
5. How to add other tabs and apps to your Teams.
6. Valuable intermediate Teams’ Tips & Tricks.
In this episode, we tap into the mind of Paul Mitchell, an outsourced / fractional VP of Sales with Mitchell Sales Advisors and Sales Xceleration. We spend some time with Paul diving into how he helps organizations improve the performance of their sales teams.
Whether you're looking to increase your sales or simply for ways to improve the performance of your team, there are some great nuggets in here that should be of interest to anyone running a business.
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Whether you're looking to increase your sales or simply for ways to improve the performance of your team, there are some great nuggets in here that should be of interest to anyone running a business.