Network Health Assessment

Network Management

As part of FPA's commitment to a proactive approach to running IT, we provide a network health assessment through our comprehensive Technology Review Project.

This is how we start all new engagements. For new clients, this allows us to take the pulse of your existing infrastructure to determine its strengths, weaknesses, and areas of concern.

The Technology Review Project

The Technology Review Project (TRP) involves installing our remote network monitoring probe and documenting, inventorying, and assessing all hardware, software, and network components at your site. This project is especially important when we undertake a new client relationship as it gives us the opportunity to become intimately familiar with the details critical for providing fast and effective ongoing support. In addition, it also gives us the ability to determine the status of the key areas required within your network (ie: backup, anti-virus, firewall protection, etc.) and how they compare to the minimum requirements needed for FPA to meet our obligations under a Service Level Agreement when providing ongoing support under one of our Managed Service plans. After the initial information gathering phase, we prepare a detailed Current Issues and Comments Report detailing our findings, their impact, as well as our recommendations.

Network Health Assessment

As part of the project, we review, gather, and document information about the following:

  • All servers (physical, virtual, and hosted in the cloud)
  • All virtual infrastructure and / or network attached storage devices
  • All workstations
  • All routers, switches, hubs, and wireless access points
  • All firewalls and any other network security devices
  • Any backup, security, and infrastructure software
  • All UPS and power management
  • Any hosted application information
  • Any 3rd Party related software, systems, account info, contact info, etc. (including internet carriers, hosts, cablers, etc.)

Beyond just creating documentation, we're also determining the health of your network infrastructure by looking at and reporting on the status of things like:

  • Server performance and utilization
  • Disk storage capacity and usage
  • Backup status (ie: completeness, accuracy, recurrence)
  • Anti-virus and Anti-spam
  • Warranty status (for system critical machines and devices)
  • Business continuity and disaster recovery capabilities
  • Application performance
  • Software licensing compliance
  • Internet performance
  • Basic security compliance
"FPA was right on top of our power outage and contacted me immediately to let me know they were monitoring the situation and would inform me of any further details they could obtain. Thankfully, the outage was short-lived... but it's great to know FPA is not only our behind-the-scenes partner, but right there with us when needed. Thank you."
Financial Designs
"Excellent service. Quick response, efficient troubleshooting and resolution with full explanation of the problem. Gotta love FPA!"
Shapco, Inc.
"FPA always comes through quickly resolving our IT issues - including an ongoing problem that several other consultants had been unable to fix at our largest operating company. They're certainly our go-to IT company of choice!"
Shapco
"It has been a pleasure working with you and your staff, and I can only rave over the high standards that you have maintained relative to our hardware and software."
Crane Asset Management, LLC
"I would like to give special recognition (or shout out) to Jason & Ron for all the planning, guidance, and hard work during the migration of our on-site email server to Office 365 cloud email. We had been using our in house SBS Exchange server for ten plus years (which was an outdated Exchange 2008 software), and I was very nervous about moving to the cloud, not to mention all the headaches it would create for our corporate office and eight remote offices during the migration. But to my surprise, migrating 40 plus email accounts and installing Office 365 on 28 computers was completed within several hours with minimal issues that were quickly resolved and my employees could resume their normal business day. Thank you Jason & Ron and all the FPA team members who helped us move efficiently to Office 365 and cloud email server."
Hanes Properties
"The custom reports you wrote have been very helpful. I appreciate that you even taught me how to write my own. One of these days I will be writing programs for you!"
L&S Advisors, Inc.
"I always have the best experience with FPA. Thank you for getting back to us in a timely manner and helping us with the littlest or biggest of problems when it comes to our computers. Thank you for making sure our technical needs are always taken care of."
Custom Pipe & Fabrication, Inc.
"The team was courteous, prompt and professional. FPA's engineers always deliver."
Marketing Innovations International, Inc.
"I just wanted to take a minute to let you know how helpful ... your office was in a time of near desperation. The people that I have dealt with ... have helped make my job much easier. Thank you for your support."
Marketing Innovations International, Inc.
"I would love to tell you that the Exchange project was perfect. SM and MS are wonderful staff members. FPA is lucky to have such hard working employees. Thank you for everything!!!"
Boulevard Management
"We love FPA. Jason, etc are fantastic! Thanks for being there for YMG."
Yorkshire Management Group
"Always reliable and fast, even after I leave for the day, I can always count on you guys to get requests done. Thank you!"
Entertainment Earth, Inc.
"FPA has been exactly what we needed - a true extension of our IT department. They are all in - sleeves rolled up - to tackle each challenge and opportunity as it arises and we could not have gotten through our move or MPLS implementation without them."
The Search Agency

What You Get:

FPA provides real, tangible, and meaningful results of this analysis in the form of detailed hard copy reports documenting all your organizations IT systems including:

  • Our Technology Review Report which provides a granular breakdown of all of our findings as well as detailed recommendations for remediating issues needing to be addressed
  • Supporting reports such as our Server Health Report, Site Summary Report, Windows Licensing Report, Client Risk Report, Security Risk Report, and Endpoint Risk Report
  • Documentation of your entire IT infrastructure including hardware and software inventory, user names and passwords, procedures documents, etc. (all available through our proprietary Client WebPortal)

FPA's Technology Review Process:

FPA ensures that the entire process is as transparent as possible to your organization. Every step of the way we keep you apprised of the projects progress as we:

  • Meticulously inventory each server, workstation, and network device in your organization.
  • Provide you with the resulting documentation as it is created so you are continually informed throughout the project.
  • Meet with you to review all of the documentation and present our Technology Review Report.

Contact FPA

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