Managed IT Services

Support Services

We understand that there are different ways to provide and charge for technology services.  With our Managed Services approach we are now truly your trusted technology partner with our goals and objectives in alignment with yours.

Going with our We Get IT! Managed Services truly is a "win-win"!

Managed Services from FPA

Studies have shown that the average small-to-medium sized business loses thousands of dollars a year to ineffective IT spending, network downtime, lost productivity, security breaches, and information theft based on a reactive approach to technology. FPA delivers our technology services through a proactive Managed Service approach keeping your network up and running at optimal effectiveness and efficiency, with superior network performance, security, and reliability - all at an affordable rate.

Our Managed IT Services allows you to pay a fixed fee for the level of technology services your organization needs while having access to FPA’s proven processes, procedures, systems, methodologies, and people. Our goal is to improve the overall health of your network reducing your long term costs while improving your overall productivity.

FPA Proven Process IT Management

Benefits of Managed Services

Improved Network Health Increases Productivity

  • Remotely address potential points of failure before they become critical events
  • Automated management of critical Operating System and security patches improves stability

Improved Speed of Remediation Reduces Downtime

  • Low level monitoring of network functions ensures complete knowledge of network performance
  • Automated addressing of system generated alerts before they become problems
  • 24x7 monitoring and alerting improves response time to issues (we know there's an issue before you do)
  • When an onsite visit is required, automatic alerts guarantee a rapid response

Reduced Vulnerabilities Increases Security

  • Keep systems patched to ensure they're up-to-date and secure
  • Monitor and manage anti-virus and spyware issues
  • Address vulnerabilities proactively before they're breached
  • Ban high-bandwidth usage games or illegal peer-to-peer file sharing that monopolize business resources

Reduced Support Costs Increases Profitability

  • Network support costs can now be more accurately budgeted
  • Unlimited remote help desk support
  • Monthly Network Performance Reports provide visibility
  • Quarterly IT Status Meetings ensure proactive planning
  • Online Executive Dashboard provides the ability to view the state of your network in real-time
"I would love to tell you that the Exchange project was perfect. SM and MS are wonderful staff members.  FPA is lucky to have such hard working employees. Thank you for everything!!!"
Boulevard Management
"Thank you for your assistance in helping us retrieve our MAS 90 after 'The Big Crash' last month."
Hugo Boss Licensing, Inc.
"I don’t know what you did to make the old data compatible with the new system, but it seems to be working fine at this time.  Again, I thank you not only for myself ... but for all of the charities we support."
Help-Youth Foundation
"I just wanted to take a minute to let you know how helpful ... your office was in a time of near desperation.  The people that I have dealt with ... have helped make my job much easier.  Thank you for your support."
Marketing Innovations International, Inc.
"Great to work with, consistent timeliness of response to issues and problems. Resolved a major problem within a short time span, which minimized downtime significantly.
Emblem Enterprises, Inc.
"Thank you! The file retrieval was a success. I can keep my job!"
Charles Pollock Reproductions, Inc.
Highest praise I can give is to recommend your services. Good people, collaborative, understand our pain points and are an extension of our team.
The Search Agency
"It is not often I write to a supplier or a company whom we have purchased from.  However, in this case I am compelled to do so because the product we purchased and the services behind the product have exceeded my wildest expectations."
Temple Beth Am
"FPA's responsiveness, commitment and organizational structure are to be commended!"
Better Life Products, Inc.
"From the moment they took over our network everything went flawlessly from virtually every aspect. To say we have been very impressed is an understatement."
Adept Consumer Testing
"FPA has been exactly what we needed - a true extension of our IT department. They are all in - sleeves rolled up - to tackle each challenge and opportunity as it arises and we could not have gotten through our move or MPLS implementation without them."
The Search Agency
"We never would have found the problems that were being created in our system without you.  Your excellent knowledge of accounting principles, combined with your software knowledge, have solved a long-standing problem here.  Our accounting records are now perfect and easy to use."
One Step Data, Inc.
"FPA always comes through quickly resolving our IT issues - including an ongoing problem that several other consultants had been unable to fix at our largest operating company.  They're certainly our go-to IT company of choice!"
Shapco
"The custom reports you wrote have been very helpful.  I appreciate that you even taught me how to write my own. One of these days I will be writing programs for you!"
L&S Advisors, Inc.
"I've always found the responsiveness of FPA to be outstanding. And on this project, you exceeded my expectations. I wish you continued success in your upcoming projects and endeavors."
JRH Consulting Group
"To say we were 'thrilled' with the way FPA' s team and your BDR Solution came through for us is an understatement!"
Gould Asset Management
"I wanted to share with you that your team has been doing a great job in transitioning from our prior consultant. We can’t say enough about JS - his professionalism and knowledge in resolving issues is nothing less than impressive. FPA truly has a dedicated team and we are happy to be to among your clients."
Royal Paper Corp
"It has been a pleasure working with you and your staff, and I can only rave over the high standards that you have maintained relative to our hardware and software."
Crane Asset Management, LLC

Learn About How Managed IT Can Make Your Life Simpler

Client Testimonials Brochure