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Americo Dell'Orco

Director of Client Management

Americo oversees our Technical Account Managers - which in our world are our more experienced technical staff provide the ongoing management of our client accounts.  He sets all Quality of Service measurements and then ensures that the ongoing quality, care, and customer service is delivered consistently across all of our clients.  In addition to defining and overseeing the policies and procedures related to the management of client engagements, Americo also acts as a Technical Account Manager for a specific sub-set of clients. Americo balances these responsibilities while also developing the technical and consulting skills of individual team members.

Americo has over 15 years of experience in the IT industry as well as retired with the rank of Sergeant from the United States Marine Corps. He's married with one child and enjoys his free time riding his Harley.