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Success by Failure - A BDR Tale

Talk about proof of concept. While there's always stress when a server crashes, this week we clearly saw proof of concept both with regards to our BDR Solution as well as our Managed Service approach to IT management and support. The hard part is ...

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Surprise! Businesses Who Value IT Outperform Those Who Don't

Microsoft Corp. recently released its global SMB IT and Hosted IT Index, which investigates how small and midsize businesses (SMBs) across multiple segments fared during the past year, how they use technology, and how it impacted their business. The ...

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What Will it Take For You to Address Your Disaster Recovery Process?

  If your network crashed tomorrow or someone "accidentally" deleted everything from your hosted platform, what's the likelihood that your business could survive? How prepared are you for this sort of catastrophic event? It used to be that our ...

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IT Mistake # 5: Using Un(der) Qualified People for IT Service

Continuing on with the IT "Mistakes" I've seen in my travels...While on the surface having a friend, neighbor, relative, or someone at work in charge of your IT may not seem like that bad of a move, I would think only when it comes to dog walking ...

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IT Mistake #4: Overextending the Technology Lifecycle

Continuing on with the IT "Mistakes" I've seen in my travels...This one actually ties in quite nicely to Mistake #3 (Going Cheap), although it may be the chicken and the egg syndrome - not sure which comes first. Are you going cheap because you're ...

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IT Mistake #3: Going Cheap (or You Get What You Pay For)

Continuing on with the IT "Mistakes" I've seen in my travels...This mistake is one of the hardest for some clients to get past. Some don't get past it until they get burned by it themselves, while others may never get past it. I'm a big believer in ...

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IT Mistake #2: Using Consumer Grade Equipment to Run Business Class Tasks

Continuing on with the IT "Mistakes" I've seen in my travels...IT Mistake #2: Using Consumer Grade Equipment to Run Business Class Tasks Second to the "Set it and Forget it Mentality", we see this mistake in way too many new prospects (and some ...

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Just Because They Call Themselves an IT Service Provider...

Wow!  Just when I thought I'd seen it all, along comes another new client who had no idea how bad they had it.  While I may be dating myself, I feel like a broken record.  Every time we take on a new client, it seeems like the same old same old.  To ...

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You're Hired!

These are the two words every job candidate longs to hear. But are you really doing everything that it takes to ensure you get to hear them? In Jim Collins’ book "Good to Great", Jim talks a lot about "getting the right people on the bus". What he’s ...

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IT Mistake #1: Having a Set it and Forget it Mentality

I was recently asked by a new prospect what I thought were some of the most important things to keep in mind when dealing with technology for a small business. Immediately, my mind went into a flurry of thoughts - from backup to security to over ...

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The Hardest Thing About Growing

As a trusted advisor, I'm often speaking with other business owners about their businesses - how they're leveraging technology, what the impact of a technology change will look like, when to upgrade, what to upgrade, how best to manage operational ...

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