The Cost of Doing Nothing – Why Your Old Hardware is Costing You

Craig Pollack | Jun 13, 2018

The cost of technology for your business or organization can quickly add up. In addition to your initial technology investment costs, you have the ongoing costs of IT services like maintenance, repair, data backups, and cybersecurity protection. After a few years of this, however, you may begin to notice that your technology is no longer performing at optimal levels. This inefficient performance can create additional costs — and, not only those that are strictly financial in nature.

According to research cited by Windows, personal computers (PCs) that are older than four years aren’t able to function as efficiently for multitasking and “cause more than 2.1x increase in lost productivity (hours).” These performance limitations for devices that are five years or older can lead to:

  • Devices being four times slower than new Windows 10 Pro devices
  • System performance being 2.5 times slower; and
  • Battery life that is one-third as much as a newer machine or device.

Additionally, each PC is estimated to cost an average of $1,700 per year in maintenance IT service costs, as well as an average of $1,260 a year per computer due to lost productivity.

However, research by Techaisle shows that some businesses aren’t rushing to update their systems as the PC refresh cycle in the United States is longer now than in previous years. According to the company’s 2016 survey data, 21% of the nation’s small businesses do not have a PC replacement policy. Of those that do have a PC refresh plan, “42% have extended their PC replacements to 5 years or more and tend to replace only when they are either beyond repair or the cost of repair exceeds the purchase price of a new PC, impacts employee productivity, manageability and compromises security.”

So, ask yourself: Is the cost of updating your organization’s hardware technology more expensive than the costs of not doing so?

Old Technologies Can Lead to New Vulnerabilities

When companies refuse or forget to update their technology, it can leave them vulnerable to cyber attacks — very costly, damaging attacks. According to the 2018 Security Capabilities Benchmark Study by Cisco, “more than half (53%) of all attacks resulted in financial damages of more than $500,000” relating to lost customers, opportunities, revenue, and out-of-pocket costs, among others, with some costs extending beyond $5 million.  

Rolling out upgrades on old systems will likely lead to a failure to execute, and hardware and software manufacturers may stop supporting those upgrades after a certain period. This was the case with computers that were affected by last year’s WannaCry cyber attacks. The WannaCry ransomware attacks preyed on systems running outdated Windows software — essentially, any systems that were running software that was older than Windows 7.

Hardware Technology Audit and Review

Much like you may perform audits as part of your job to ensure that tasks are completed, this approach also should be taken with regard to your technology. Before you begin investing thousands or tens of dollars in new computer technology, you would be well served to have your IT staff or a managed service provider (MSP), like FPA, perform a technology audit.

Technology audits are designed to inspect all of the systems you already have in place, analyze their efficiency and detect the weaknesses that are holding you back from your full potential. The purpose of this audit is to help you determine what assets you have on your network — this includes desktop and laptop computers, mobile devices, network and server equipment, printers, scanners, etc.

FPA Technology Hardware Solutions

If you’re not sure about what hardware you need for your business, that’s okay. FPA is a certified partner with all major hardware and software vendors, including:

  • Windows,
  • Dell,
  • HIP,
  • Cisco,
  • VMWare,
  • SonicWALL,
  • Citrix, and
  • ESET.

We’re here to help you based on your business’s hardware and technology requirements. As part of our project implementation services, our team of experts can help you select appropriate computer systems, monitors, printers, and other accessories for your technology infrastructure related projects. Our project implementation IT services include:

  • Planning,
  • Procurement,
  • Delivery & Setup,
  • Network Operating System Installation,
  • Cable Installation,
  • System Installation,
  • Network Customization, and
  • Documentation.

As they say, "proper planning prevents poor performance." As such, this means that every successful technology project begins with planning. As part of our planning process, we seek the input of those who are most affected — the stakeholders and the end users. As a client, you would be involved from the getgo to ensure that all project objectives are met through the implementation.

FPA’s approach is to look at our clients’ hardware and IT services needs from a holistic viewpoint. As such, cybersecurity isn’t a mere afterthought — it’s an essential component of what we do. Click on the image below to learn more.

Additionally, please feel free to share your thoughts on the discussion topic in the comments section below. Or, feel free reach out to speak with me directly if you’d like to discuss this more in-depth.

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Craig Pollack

Craig Pollack

Craig is the Founder & CEO of FPA Technology Services, Inc. Craig provides the strategy and direction for FPA, ensuring its clients, business owners, and key decision makers leverage technology as efficiently and effectively as possible. With over 25 years of experience building the preeminent IT Service Provider in the Southern California area, Craig is one of the area’s leading authorities on how small to mid-sized businesses can best secure and leverage their technology to achieve their business objectives.