A Thank You to our Staff...

Craig Pollack | Nov 29, 2013

thank-youThanksgiving is the day where we, as a nation, have set aside time to watch football, gather with loved ones, and chow down.  Originally it was meant as a way to give thanks for a bountiful harvest. 

With all that's going on in the world and how we interact in it, it's sometimes hard to keep sight of the simple things which we should all be treasuring most.  Beyond our families, our health, and some of the material things we've accumulated along the way, there really is much to be thankful for.

Personally, I'm yet again thankful for all that we at FPA have accomplished since last Thanksgiving.  More so than all the metrics we use to measure our accomplishments (ie: revenue growth, number of managed service clients, the number of BDR’s, new clients added, SWAT projects completed, Certifications added, etc.), a key accomplishment we should all be so very proud of is something we can't measure - our culture. 

There is and has always been something uniquely special about FPA.  It's what we call "bleeding FPA purple".  It's what we call a "culture of constant improvement". 

It's taking care of the client, taking care of our staff, documenting and standardizing, being professional and consultative, while building something bigger than ourselves.  It's a mindset and a spirit that can't be taught.  It's something that's innate in all of the successful people we have here.  It's each and ever one of our staff.  And for that, I am immensely thankful!

Our staff are all really quite remarkable. They always constantly go above and beyond to provide the high level of service we promise to our clients.

They go above and beyond to help each other and make sure no one’s left “hanging out to dry”. They go above and beyond in how they care about our clients and their actions show that they care about each other.

They also take pride in the fact that we're one of the few companies out there doing what we do, who not only run at the highest level but continue to improve how we do what we do and grow!  Year after year.  We should all be thankful for being part of such a great team. 

Personally, I’m thankful for each and every one of our staff and more importantly the relationships that we've built with each other.  It's hard to describe the pride that I have in FPA, but it's only because of the jobs they all do.  So, thank you!

Author

Craig Pollack

Craig Pollack

Craig is the Founder & CEO of FPA Technology Services, Inc. Craig provides the strategy and direction for FPA, ensuring its clients, business owners, and key decision makers leverage technology as efficiently and effectively as possible. With over 25 years of experience building the preeminent IT Service Provider in the Southern California area, Craig is one of the area’s leading authorities on how small to mid-sized businesses can best secure and leverage their technology to achieve their business objectives.

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