Network Health Assessment

Network Management

As part of FPA's commitment to a proactive approach to running IT, we provide a network health assessment through our comprehensive Technology Review Project.

This is how we start all new engagements. For new clients, this allows us to take the pulse of your existing infrastructure to determine its strengths, weaknesses, and areas of concern.

The Technology Review Project

The Technology Review Project (TRP) involves installing our remote network monitoring probe and documenting, inventorying, and assessing all hardware, software, and network components at your site. This project is especially important when we undertake a new client relationship as it gives us the opportunity to become intimately familiar with the details critical for providing fast and effective ongoing support. In addition, it also gives us the ability to determine the status of the key areas required within your network (ie: backup, anti-virus, firewall protection, etc.) and how they compare to the minimum requirements needed for FPA to meet our obligations under a Service Level Agreement when providing ongoing support under one of our Managed Service plans. After the initial information gathering phase, we prepare a detailed Current Issues and Comments Report detailing our findings, their impact, as well as our recommendations.

As part of the project, we review, gather, and document information about the following:

  • All servers (physical, virtual, and hosted in the cloud)
  • All virtual infrastructure and / or network attached storage devices
  • All workstations
  • All routers, switches, hubs, and wireless access points
  • All firewalls and any other network security devices
  • Any backup, security, and infrastructure software
  • All UPS and power management
  • Any hosted application information
  • Any 3rd Party related software, systems, account info, contact info, etc. (including internet carriers, hosts, cablers, etc.)

Beyond just creating documentation, we're also determining the health of your network infrastructure by looking at and reporting on the status of things like:

  • Server performance and utilization
  • Disk storage capacity and usage
  • Backup status (ie: completeness, accuracy, recurrence)
  • Anti-virus and Anti-spam
  • Warranty status (for system critical machines and devices)
  • Business continuity and disaster recovery capabilities
  • Application performance
  • Software licensing compliance
  • Internet performance
  • Basic security compliance
"I would love to tell you that the Exchange project was perfect. SM and MS are wonderful staff members.  FPA is lucky to have such hard working employees. Thank you for everything!!!"
Boulevard Management
"It is not often I write to a supplier or a company whom we have purchased from.  However, in this case I am compelled to do so because the product we purchased and the services behind the product have exceeded my wildest expectations."
Temple Beth Am
"The custom reports you wrote have been very helpful.  I appreciate that you even taught me how to write my own. One of these days I will be writing programs for you!"
L&S Advisors, Inc.
"To say we were 'thrilled' with the way FPA' s team and your BDR Solution came through for us is an understatement!"
Gould Asset Management
"I've always found the responsiveness of FPA to be outstanding. And on this project, you exceeded my expectations. I wish you continued success in your upcoming projects and endeavors."
JRH Consulting Group
"I don’t know what you did to make the old data compatible with the new system, but it seems to be working fine at this time.  Again, I thank you not only for myself ... but for all of the charities we support."
Help-Youth Foundation
"I wanted to share with you that your team has been doing a great job in transitioning from our prior consultant. We can’t say enough about JS - his professionalism and knowledge in resolving issues is nothing less than impressive. FPA truly has a dedicated team and we are happy to be to among your clients."
Royal Paper Corp
"It has been a pleasure working with you and your staff, and I can only rave over the high standards that you have maintained relative to our hardware and software."
Crane Asset Management, LLC
"Great to work with, consistent timeliness of response to issues and problems. Resolved a major problem within a short time span, which minimized downtime significantly.
Emblem Enterprises, Inc.
Highest praise I can give is to recommend your services. Good people, collaborative, understand our pain points and are an extension of our team.
The Search Agency
"We never would have found the problems that were being created in our system without you.  Your excellent knowledge of accounting principles, combined with your software knowledge, have solved a long-standing problem here.  Our accounting records are now perfect and easy to use."
One Step Data, Inc.
"Thank you for your assistance in helping us retrieve our MAS 90 after 'The Big Crash' last month."
Hugo Boss Licensing, Inc.
"FPA's responsiveness, commitment and organizational structure are to be commended!"
Better Life Products, Inc.
"FPA always comes through quickly resolving our IT issues - including an ongoing problem that several other consultants had been unable to fix at our largest operating company.  They're certainly our go-to IT company of choice!"
Shapco
"FPA has been exactly what we needed - a true extension of our IT department. They are all in - sleeves rolled up - to tackle each challenge and opportunity as it arises and we could not have gotten through our move or MPLS implementation without them."
The Search Agency
"Thank you! The file retrieval was a success. I can keep my job!"
Charles Pollock Reproductions, Inc.
"From the moment they took over our network everything went flawlessly from virtually every aspect. To say we have been very impressed is an understatement."
Adept Consumer Testing
"I just wanted to take a minute to let you know how helpful ... your office was in a time of near desperation.  The people that I have dealt with ... have helped make my job much easier.  Thank you for your support."
Marketing Innovations International, Inc.

What You Get:

FPA provides real, tangible, and meaningful results of this analysis in the form of detailed hard copy reports documenting all your organizations IT systems including:

  • Our Technology Review Report which provides a granular breakdown of all of our findings as well as detailed recommendations for remediating issues needing to be addressed
  • Supporting reports such as our Server Health Report, Site Summary Report, Windows Licensing Report, Client Risk Report, Security Risk Report, and Endpoint Risk Report
  • Documentation of your entire IT infrastructure including hardware and software inventory, user names and passwords, procedures documents, etc. (all available through our proprietary Client WebPortal)

FPA's Technology Review Process:

FPA ensures that the entire process is as transparent as possible to your organization. Every step of the way we keep you apprised of the projects progress as we:

  • Meticulously inventory each server, workstation, and network device in your organization.
  • Provide you with the resulting documentation as it is created so you are continually informed throughout the project.
  • Meet with you to review all of the documentation and present our Technology Review Report.

Schedule your network health assessment today!

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