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October 24, 2011

As you know, this last month we lost an icon (no pun intended) in the technology arena. Of course I'm referring to Steve Jobs. While he may go down as one of the most influencial innovators of the "information age" , I believe it's still hard for most of us to fully comprehend the impact he will have had on our lives just yet. For most, everything we've lived through over the last 25 years seems "normal". It's as if this is how our civilization was supposed to be - fully connected and online everywhere all the time.

The day after his passing I was trying to explain to my kids what his impact (along with all of those involved in getting us to this point) is really about. I explained it this way...

Imagine a conversation like this with Steve in the early 90's (keep in mind this is before the internet, before cell phones, and before digital music; and for most of us - this isn't that long ago). I could imagine Steve telling us of his "vision" back then:

"Imagine a device the size of a piece of paper that could play anything you could ever think of and give you every piece of information there is. It will play music, tv shows, movies, show pictures, you'll be able to zoom in and zoom out just by touching it. It will have a map of everywhere! AND you'll be able to zoom in and see the detail of everything. Oh, and it'll be able to know exactly where you are at any given time and show it to you. It will give you directions and traffic in real time. It will have every single book ever written in it. And - you'll be able to use it anywhere. There won't be any wires. You won't have to plug it in. AND it will cost pennies per day. Oh yeah, one other thing - you can talk to others with this device and see them at the same time. We're going to invent this before anyone else does and we're going to do it better than anyone else ever could imagine."

At the time, I would think any rational person would say, "you're crazy. No way that will happen, let alone within the next 20 years." Even science fiction movies didn't come up with this. Well, you know how the story ends - here we are. And now this IS how we live.

Now I'm not saying that he did this all by himself. Obviously, there were a huge number of people involved, hurdles that were overcome, and technologies invented that made all of this happen. But I bet he saw it coming long before anyone else did. To me, that's the vision of Steve Jobs.

I think I might just wear a black turtle-neck, Levis, and Lennon glasses as my costume this year. Just in his honor...

Happy Halloween and here's to a great 4th Quarter!

Craig Pollack & The FPA Team

Steve Jobs: "Stay Hungry. Stay Foolish"

One of Steve Jobs’ most famous speeches is the widely regarded Commencement address that he presented to Stanford students in 2005 during which he said the following:

"You’ve got to find what you love. And that is as true for your work as it is for your lovers. Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do."

For the full speech, please click here.

Thanks, Steve. Great stuff. Stay hungry. Stay foolish.

Facebook Releases its iPad app

The long delayed Facebook app for Apple’s table has been released. Finally! It had been in the works since October 2010 and was essentially completed in May but the release was repeatedly delayed throughout the summer.

Facebook promotes the app as “With high-res photos, games, chat and more, it’s the best of Facebook—on your iPad.” The application showcases many of the familiar Facebook features, integrating gestures and swipes to help users navigate the social network.

Facebook is the most popular website in America, however there is some sentiment that although the app looks a lot like Facebook’s website, it doesn’t offer a whole lot of functionality based on the operational capabilities of the iPad.

For more details, click here.

Are you a Proactive Project Manager?

The proactive Project Manager is someone who has made the mental transition to apply his or her discipline on a proactive and ongoing basis. Project management expert Tom Mochal outlines the characteristics of a good proactive project manager as follows:

There are three types of Project Managers. The first type is the "accidental" project manager. Usually, this Project Manager comes up through the ranks. For instance, a strong programmer becomes the Project Manager on a development project. Or a strong network technician becomes the Project Manager on a large network upgrade. These people understand the types of projects that they are managing, they can build a work plan, and they can assign work to other team members. However, they don't have a lot of Project Management discipline.

The second type of Project Manager...




"Best Places to Work in LA"

FPA recently received the honor of earning a top ten spot as one of the "Best Places to Work in Los Angeles" by the Los Angeles Business Journal !

We're proud of this award and can't wait to improving the results next year.

For more information, click here.


Concerned About Data Loss?

FPA's Backup and Disaster Recovery Solution addresses your concerns and removes your worry.

Data and information are the life blood of most businesses. Studies show that 50% of companies who lose their data for just 10 days file for bankruptcy immediately while 93% file within a year.

Do you know how secure your data is if disaster strikes? Can you recover quickly from data loss? Are you willing to take the chance that this won't happen to you?

Our Backup and Disaster Recovery Solution provides a highly reliable and cost effective way to address any organization's backup, online storage, and server disaster recovery needs.

For additional information about how to protect your data, please contact us.


Staff Spotlight - Americo Dell'Orco

If you’re a long time FPA client, then you’ve probably met and worked with Americo at some point. Americo has been with FPA for more than 10 years and has multiple responsibilities - in addtion to being a Senior Project Manager running his own set of clients he's also responsible for ensuring the quality of service our NOC provides as our NOC Manager. But then again, as a Marine, he's used to wearing many hats and in the line of fire.

In addition to ensuring client satisfaction, Americo focuses on “just getting it done!” Over the years he's brought many a network back from the dead with his advanced technical skills and dedication. Americo is that rare "go to" guy.

Outside of work hours, Americo's favorite pastimes are motorcycling and spending time with his wife and two year old daughter.

Client Testimonial

"I appreciate you looking out for my project. Your continued engagement on the team has been invaluable and as the key technical resource on the project, your opinions and thoughts carry much weight."

Jonathan F.
Estee Lauder










Top 11 Questions for Vetting Your Next IT Solution Provider

“But these go to eleven.” If anyone’s seen Spinal Tap, you’ll know what I’m referring to. Everyone has a Top 10 list. But I couldn’t quite narrow things down to just 10. So, here are our top 11 questions to help evaluate a prospective IT Solution Provider:

1. How long have you been in business?

This may not seem like that big of a differentiator, but it's a great place to start. And, it could be a big differentiator.

2. How big are you?

In this case, size does matter.



FPA Selected as IT Service Provider for Insyght Interactive, Inc.

FPA Technology Services, Inc., the leading full service IT Services and Support firm in the Los Angeles area, announces today that it has been selected by Insyght Interactive, Inc. as their IT Service Provider.

FPA Named as One of the Best Places to Work by the Los Angeles Business Journal

FPA Technology Services, Inc. (FPA), the leading full service IT consulting firm in Los Angeles, is proud to announce that it has been recognized as one of the Best Places to Work in LA by the Los Angeles Business Journal.

FPA Makes MSPMentor Top 250 List

Craig Pollack, Founder & CEO of FPA Technology Services, Inc., the leading IT Services and Support firm in the Los Angeles area, recently earned a spot on MSPmentor's annual Top 250 List looking at the executives, entrepreneurs and experts shaping the global managed services market.

FPA, Twitter, and Facebook

Just a reminder that you can keep in touch and see what's going on with FPA on a regular basis on Twitter and Facebook. Check us out!

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Recommended Reading


The Five Dysfunctions of a Team

by Patrick Lencioni

It's teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare. Teams, because they are made up of imperfect human beings, are inherently dysfunctional. But that is not to say that teamwork is doomed. Far from it. In fact, building a strong team is both possible and remarkably simple. But it is painfully difficult.

This book is based on work with CEOs and their executive teams, and the theories are applicable for anyone interested in teamwork, whether you lead a small department within a company or are simply a member of a team that could use some improvement.

Careers @ FPA


Looking for a career change or know someone who is? We're always on the lookout for talented people to join our elite team.

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"Be a yardstick of quality. Some people aren't used to an environment where excellence is expected."

-- Steve Jobs
Co-Founder, Chairman, and CEO of Apple Inc.




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