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December 22, 2010


What would the last newsletter of the year be like without a look back reflecting on some the trends and technologies that made an impact in 2010? While the industry may be abuzz with hot topics like Facebook, Twitter, and the iPad we've seen some other interesting things providing more real-world impacts for our small business clients - things like the emergence of cloud computing and the introduction of server virtualization.

During this last year, we've seen our clients benefit over and over from some of the latest technologies available like:

  • moving Exchange from in-house servers to hosted "Cloud" solutions - reducing costs and improving service levels
  • implementing hosted applications - reducing IT costs giving clients access to systems they couldn't otherwise afford
  • increasing the number of staff who work remotely - increasing productivity as well as job satisfaction
  • implementing remote network monitoring and alerting - improving our ability to address issues long before they become problems impacting productivity
  • having our NOC manage and maintain client networks - efficiently and effectively cutting ongoing IT costs
  • implementing Intel vPro based workstations - improving response times to resolve issues increasing productivity
  • providing in-house and offsite backup and fail-over server capabilities in a unified BDR solution - cost effectively addressing business continuity concerns
  • implementing server virtualization solutions - reducing power consumption, increasing server redundancy, and improving network flexibility

As they say, "the times, they are a changing". Who would have thought when these words were written years ago that they could so aptly describe the technology breakthroughs we've seen in the year 2010? Personally, I can't wait to see what's ahead in 2011. Whatever it is, be sure FPA will be leading the way to help our clients take advantage of them...

We wish you all a Happy Holiday season, a Happy New Year and continued success in 2011!

Craig Pollack & The FPA Team

3 Reasons You Should Let Your Employees Work Remotely

Does your business offer your staff the ability to work remotely? If not, it might be time to consider it. Here at FPA, we’ve long been proponents of letting staff work from home. If not only because it makes them so much happier but also because it makes them so much more productive. If you’re resisting the idea, there are plenty of not-so-warm-and-fuzzy reasons to enable virtual work. Click here to see three.

Ten Do's and Don'ts of Social Media

Social media and social networking are quickly becoming the "de facto" standard for business. A recent study by a Chicago-based firm, Slack Barshinger, showed that small and medium-size businesses are getting “heavily involved with social media, with about half using blogs, wikis, Twitter or other social media channels for business purposes.” If your company is not yet engaged, it might be time to jump in before your competitors beat you to the punch. Here are ten basic rules.

Backup & Disaster Recovery

Do you know if your backup is working? More importantly - are you backing up everything you need to? Most importantly - can you restore it all?

While these may seem like simple questions, they're actually the root of all problems during a disaster. Studies have shown that 93% of companies who lose data or access to their systems for just 10 days file for bankruptcy within a year while 50% file for bankruptcy immediately*. Data loss can be devastating and having a reliable backup and disaster recovery system in place can mean the difference between staying afloat or not.

FPA offers a reliable and highly cost effective business continuity solution for our clients. With our advanced system, you'll never have to worry about losing your information or access to your critical systems again. Our BDR solution is fast, reliable, secure, and most importantly highly cost effective. As a fully integrated solution it provides the following capabilities:

  • Local backup with infinite restore points and rapid recovery
  • Online storage in the cloud
  • Fail-over to a virtual server within an hour - providing timely business continuity

As compared to the individual costs and capabilities of standard tape backups, server imaging, and online storage it's proving to be a winner for our clients.

For more information, check out our BDR page or give us a call at 818-501-3390 or by email at info@fpainc.com.

* Source: National Archives & Records Administration in Washington.

A Conversation re: Downtime

I recently had a rather interesting conversation with a client about downtime. Actually, it didn't start out as a conversation, but rather as a directive. Our client was communicating (quite emphatically no less) that they couldn't be down at all, ever. Not for maintenance. Not for upgrades. Let alone as the result of a disaster. Never. Literally 5 nines (ie: 99.999%) of uptime wasn't good enough...

FPA Achieves VMware Professional Partner Status

FPA Technology Services, Inc. (FPA), the leading IT Services and Support firm in the Los Angeles area has achieved the level of “Professional Partner” with VMware, Inc. This accreditation from VMware, a global leader in providing server and workstation virtualization systems management solutions, is important for the current and potential clients of the full service IT Firm as it indicates the significant relationship FPA has with VMware.

Happy Holidays

Happy Holidays. Holiday Greetings and Best Wishes for a New Year

Holiday Greetings from all of us at FPA!

In observance of the upcoming holidays, please note our office will be closed as follows:

- Friday, December 24
- Friday, December 31

If you encounter an emergency situation and need to contact us, please email our Help Desk. Our on-call team will be available.

Staff Spotlight -
Chris Carignan

If you've been to our web site or are lucky enough to have worked with Chris, you know the creative capabilities he brings to our team. Chris has worked on a majority of our clients' web sites as well as is responsible for all of our own internal web development, graphical content, and marketing materials (he even designed this newsletter). Chris is responsible for many of the Flash movies on our site as well as the "Look & Feel" of the latest version of our Client WebPortal. In addition, Chris manages our clients' eCommerce sites as well as runs our Search Engine Marketing.

You could never tell by looking at this mild mannered cat, but when he's not working at FPA, you could find him hard at work playing the drums behind his band.

Client Testimonials

"Thanks to AD for hand-picking the team that he did for the AV deployment today. His men were rolling through the installations like a well-oiled machine. I very much appreciate him tasking this specific team to ensure quality delivery. Their perfomance was outstanding. "

Estee Lauder

Partner Spotlight

As a long time strategic partner of FPA, Onestop provides toner, technology supplies, and much more. As they like to say, "OneStop is unlike any office supplier you’ve experienced before." They've built their entire organization around what clients want most. You’ll not only choose from the biggest selection of office products available, you’ll also enjoy the most personalized service possible.

If you're looking for the best prices along with the best service, call Onestop (www.callonestop.com).

Client WebPortal

Careers @ FPA

Know of anyone looking for a career change? We're growing like crazy and are always on the lookout for talented people to join our elite team. So, if you know of anyone - please pass them our way!

Contact Us
Phone: 818-501-3390
Email: info@fpainc.com
Web: www.fpainc.com
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"The world cares very little about what a man or woman knows; it is what a man or woman is able to do that counts."

-- Booker T. Washington


Copyright 2010 FPA Technology Services, Inc. All Rights Reserved.

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