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November 3, 2010


It's hard to believe Halloween's over, Thanksgiving's around the corner, and then the Holiday Season's almost here. 2010 seems to have flown by.

In keeping with our vision of always looking for new ways to increase the value in what we do, we've added a couple of new sections to our newsletter. First we've added an area spotlighting key strategic partners. This month we're showcasing TelcomInsight. We've been partnering with them for years assisting our clients with a way to keep telecom costs in check. They're highly professional and always come through.

Our other addition we're most proud of is where we highlight one of the many charities we're aligned with or provide services to. This month we're featuring Hurdle Jumpers: a non-profit organization providing personal care kits for patients being treated for cancer. Founded by Janet Halbert (a long time FPA client), they positively impact the quality of life of everyone they touch. Please check them out.

Here's to a great November and Happy (early) Thanksgiving!

Craig Pollack & The FPA Team

Microsoft Phases Out Windows XP

While support for Windows XP will continue until 2014, Microsoft offically ceased sales of the OS effective October 22, 2010.

If you’ve been using Microsoft XP for a long time – with good reason, XP being one of the most stable operating systems in the Windows line – it might be time to finally migrate up to the new Windows 7.

While Microsoft has officially ceased sales for the popular OS, the software giant is now dedicating most of its resources and efforts to its latest OS, Windows 7. XP support will continue until April 2014. That’s less than four years from now and (of course) Microsoft is recommending users switch to Windows 7.

As for compatibility issues, Microsoft assures users that most programs that work with XP will also work on Windows 7. “Windows 7 is designed to be compatible with the most popular hardware and software products you use every day. Thousands of these will work just fine,” reads a FAQ entry on their website. There is also the Windows 7 Compatibility Center, where you can check programs to ensure they will work on the new Microsoft OS.

We've been migrating clients over to Windows 7 for months now and haven't run into any significant compatibility issues that we haven't been able to solve.

If you have any additional questions, please contact us directly at 818-501-3390 or by email at info@fpainc.com.

Backup & Disaster Recovery

Information and the underlying technology infrastructure are the life blood for most businesses. And studies have shown that 93% of companies who lose data or access to their systems for just 10 days file for bankruptcy within a year while 50% file for bankruptcy immediately*. Data loss can be devastating and having a reliable backup and disaster recovery system in place can mean the difference between staying afloat or not.

FPA now offers a reliable and highly cost effective business continuity suite for our clients. With our advanced system, you'll never have to worry about losing your information or access to your critical systems again. Our BDR solution is fast, reliable, secure, and most importantly highly cost effective. As a fully integrated solution it provides the following capabilties:

  • Backup with infinite restore points and rapid recovery
  • Encryption of backup files using a 256-bit military grade AES algorithm
  • Cost effective online storage in the cloud
  • Secure online storage at redundant locations around the country
  • Full server restores to bare metal, to dissimilar hardware or to and from virtual environments
  • Fail-over to a virtual server within an hour (providing timely business continuity)

As compared to the individual costs and capabilities of standard tape backups, server imaging, and online storage it's proving to be a winner for our clients.

For more information, check out our BDR page or contact us directly at 818-501-3390 or by email at info@fpainc.com.

* Source: National Archives & Records Administration in Washington.

Recommended iPad App

Coupled with the iPad VPN connecter, the Wyse PocketCloud app turns the iPad into a functional remote desktop providing complete access to your Terminal Server or desktop via RDP. The beauty of this app is that it truly does turn my iPad from a great output device into something significantly more powerful. At any point in time and wherever I am, I can connect to my office and access anything I could as though I were in the office.

Another huge winner.

Business Benefits of Virtualization

When companies virtualize the hardware with hypervisor technologies such as VMware Infrastructure or HyperV, they empower themselves to make more flexible, dynamic choices in their application deployment and their allocation of resources — business benefits that affect the bottom line — including higher server utilization, improved service levels, ability to better meet changing business requirements, and increased business continuity and disaster recovery.

Some benefits include:

  • Zero downtime maintenance
  • Freedom from vendor-imposed upgrade cycles
  • Pooling hardware resources
  • Virtual hardware to support legacy operating systems
  • Dynamic resource sharing
  • Security and Fault Isolation
  • Business continuity and backups


FPA, Twitter, and Facebook

Just a reminder that you can keep in touch and see what's going on with FPA on a regular basis on Twitter and Facebook. Check us out!

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Addicted to Email?

Sometimes, I wonder if I should be in a 12 step program. Hi, my name is Craig and I'm addicted to email. I'm not trying to minimize or ridicule people with "real" addictions. I'm saying this to make a point. Sometimes, I really wonder if my addiction to email is negatively affecting...

FPA Attends MSPWorld 2010

FPA Technology Services, Inc. (FPA), the leading IT Services and Support firm in the Los Angeles area, recently attended MSPWorld 2010. The event, put on by the MSPAlliance...

FPA Makes MSPMentor Top 250 List

Craig Pollack, Founder & CEO of FPA Technology Services, Inc., the leading IT Services and Support firm in the Los Angeles area, recently earned a spot on MSPMentor's annual Top 250 List looking at the executives, entrepreneurs and experts shaping the global managed services market...


Happy Halloween

This is just another example of how we're always thinking about technology - we're thinking about it even when carving pumpkins!.

We hope you had a great Halloween!

Project Spotlight


We recently completed this website for Anchor Homes, the real estate arm of our existing client Anchor Loans.

Staff Spotlight - Jodi Harms

If you've ever called our office, then there's no doubt that you've spoken with Jodi. Often times she's the first line of contact in our Support Services group answering incoming calls and responding to help desk requests, while also doubling as our Procurement Coordinator. Jodi makes sure that we're getting the lowest costs for our clients as well as ensuring timely delivery of all the products we purchase on our clients' behalf. Jodi knows the in's and out's of all licensing (especially all the complications involving Microsoft, VMWare, Symantec, and SonicWALL to name a few).

When she's not working at FPA or busy taking care of her two small children you could find her working out or running.

Client Testimonials

"I logged into the new Client WebPortal and I must say it's very impressive! I think this (new version) is going to be a great tool."

Brian M.
Stonnington Group, LLC.

"Thanks for coming to our offices today. Once we went through all the reports you provided, we were very impressed with all that you're doing behind the scenes to support us and our little-but-growing company.

Calvin C.
Cummings Appraisal Group, Inc.

Partner Spotlight

As a long time strategic partner of FPA, we bring Telcom Insight in to our clients as a way to assist with reducing their voice and data expenses. In almost every situation we've brought them into, we’ve been able to slash 20-30% from our client's monthly phone/data bills while also increasing their internet speed.

If your contract is coming up for renewal or you're looking to increase your throughput, contact us or Telcom Insight directly for more information about their services.

Charity Spotlight

Janet Halbert started Hurdle Jumpers in 2006 to assist others starting or are in the midst of cancer treatment. Hurdle Jumpers' chemotherapy and radiation comfort kits, which are primarily distributed through oncology practices, are designed to make a difference because they are conceived from a patient's perspective.

We've been personally involved with Hurdle Jumpers since inception and it's one of our favorite Charities. And now Hurdle Jumpers is an Official Charity for the 2011 Honda LA Marathon.


Careers @ FPA

Know of anyone looking for a career change? We're growing like crazy and are always on the lookout for talented people to join our elite team. So, if you know of anyone - pass them our way!

Contact Us
Phone: 818-501-3390
Email: info@fpainc.com
Web: www.fpainc.com
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"The world cares very little about what a man or woman knows; it is what a man or woman is able to do that counts."

-- Booker T. Washington


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