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Faye Pollack & Associates, Inc. Faye Pollack & Associates, Inc.
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  Periodic Maintenance Program
 
  Independent Computer Consultants Association
   
     
 
The reliability of computer equipment is a vital component of a successful business. With the proliferation of viruses and unauthorized hacking along with the daily usage and wear and tear of computers and applications, it is important to keep servers and workstations running smoothly. By maintaining computer business equipment on a scheduled plan, we can help reduce system and employee downtime as well as improve ROI (return on investment). FPA's Periodic Maintenance Program is designed to help maintain your computer business equipment by employing comprehensive testing and assessment on your entire network including:
    Servers
    Workstations
    Printers
   
Applications / Software
   
Network Devices
    Routers - Switches / Hubs

Our team will conduct thorough optimization procedures to ensure network stability and efficiency. During our Periodic Maintenance Program visit, some of the basic maintenance services we perform include the following:
    Review and resolve error and incident logs
    Review back-up logs
    Optimize email servers
    Optimize system hard drives
    Install latest Service Packs, patches and updates

Network Security is a critical aspect of business computing. With the never-ending siege of viruses and hacker attacks, FPA works to prevent security intrusions, thereby protecting your assets and avoiding the costly consequences of workflow standstill. Our security assessment involves the following:
    Search for and resolve system virus infections and hacking vulnerabilities
    Penetration testing of Firewall
    Upgrade virus software to latest version
    Ensure UPS is operating normally

The results of our Periodic Maintenance Program visit includes a detailed report, outlining the procedures performed, any out of the ordinary findings, as well as recommendations for action (if needed). In addition, the report furnishes updated information such as serial numbers, scripts, hard disk space and capacity, as well as virus protection status and open firewall ports . Your maintenance history will be compiled for reference and future planning. Our team will review the report with you to discuss all issues.

 
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Periodic Maintenance
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