FPA understands the need to provide professional
expertise in a timely manner. Although
most questions can be answered by telephone and remote online
support calls, responsive onsite service is our strength.
All of our consultants are equipped with pagers and
cellular phones. When our clients need us, we respond.
The services we provide to our clients
can be divided into four key areas:
Faye, Pollack & Associates literally manages all computer
systems at your site. We monitor existing systems,
upgrade obsolete systems, and add additional systems when
necessary. We provide all troubleshooting for stand-alone
computers, local area networks, word processing software,
spreadsheet software, and a variety of other office productivity
software, providing complete support for all office software
and hardware. In addition, we help plan for future
computing needs, keeping you informed about changing technology
and new software which can provide your office with increased
efficiencies. Our staff can work with your users
to help them get the most out of your Novell and NT networks,
Microsoft Office, Email, Faxing, Graphics, and a myriad
of other business applications.
"FPA assumes complete responsibility and provides
complete management of all computers and software
in your office."
Our consultants are experienced professionals with prior
business and accounting experience. We understand
the accounting needs of your business and can provide
specific accounting system know-how and training for your
particular system. We have implemented systems
for retailers, manufacturers, distributors, and a wide
variety of service and specialty companies. We primarily
work with highly-rated Sage MAS 90 and MAS 200 Accounting
Software from Sage Software, Inc. In addition, in our
role as a Sage MAS 90 Master Developer, we are able to
customize Sage MAS 90 Accounting Software to our clients'
unique requirements
In all accounting system implementations, we work closely
with you and your accountant through all phases of the
engagement. We work with your accountant to review
the chart of accounts, beginning balances, report formats,
procedures, controls, and a variety of other important
implementation issues.
"Our consultants are specialists in computers
and accounting."
FPA provides custom programming services to clients requiring
unique software solutions. We provide design, development,
installation, and support of completely custom systems
as well as modification of existing software packages.
Custom programs many times will meet special requirements
of clients where a packaged, off-the-shelf solution does
not exist. Our programs are developed quickly and
must meet specifications approved in advance by our clients.
Our Web Development Division
helps our clients promote a strong presence on the Internet
with website design, development, implementation, and
monitoring services.
We develop custom applications using industry-standard database languages such as Microsoft Access, SQL Server, and Visual FoxPro. With all custom programming,
we provide complete documentation as well as installation,
on-site testing, on-site training, and on-going support.
"Custom Programming means we can meet any
need a client may have."
FPA specializes in the implementation, customization, and support of Customer Relationship Management (CRM) Software for business. If you don’t already have a CRM software package in your organization or if you have a package that’s not working for you, our team of consultants works with you to document specific requirements and then recommend the best possible solution.
We work with the leading packages for all types of businesses: ACT!, SalesLogix, and Goldmine.
We especially excel at taking over CRM implementations and support for companies already using CRM software but not being properly supported or getting the most out of the software.
In addition, because FPA provides a variety of other services including network support, Sage MAS 90 and 200 Accounting System consulting and support, Web Design, and custom programming, we’re in the unique position of being able to implement and support all kinds of CRM software in a variety of network environments and meeting a wide array of integration requirements. We don’t have to rely on any outside companies for the expertise required to get your CRM Software optimized and meeting your organization’s specific needs.
Click here to visit our CRM Services Overview page.
QuickBooks
Enterprise Solutions accounting and business management
software delivers the power and flexibility your growing
business needs with QuickBooks' legendary ease of use.
Manage your business finances, inventory, customers,
vendors and employees for thousands less than other
more complicated accounting software systems.
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