All successful network implementations
entail a great deal of planning. An important
part of this planning is the input of those who are
most affected, the users. We are involved with
clients from the beginning to ensure that the objectives
of the network are met during implementation.
Hardware Setup
We deliver and configure dedicated file servers, non-dedicated
file servers, and all workstations. This configuration
includes installation and configuration of all network
interface cards, UPS units, and backup equipment.
In addition, system diagnostic routines are always performed
to test equipment prior to use.
Network Operating System Installation
Faye, Pollack & Associates, Inc. will perform a comprehensive
surface analysis of your network hard disk drive.
We install the network operating system onto the file server
and create workstation boot disks. Network printing
is set up including configuration of all print servers,
print queues and operators. Creation of users, user
groups and trustee directory assignments is also performed.
Cable Installation
Prior to installation of cabling, our FPA consultants
will meet with clients during the planning phase to ensure
that all current cabling requirements as well as future
considerations are met. We work closely with third
party cable installers to insure that all cables and connectors
are properly installed and tested with a minimal amount
of business interruption.
System Installation
After the hardware has been configured and the network
operating system has been installed, we deliver and install
all hardware and software in designated locations at the
client site. We test all hardware and network operating
procedures and configure all software applications for
optimum performance on the network. We install and
configure tape backup equipment and software, as well
as Uninterruptible Power Supplies and automatic shutdown
software.
Network Customization
Faye, Pollack & Associates, Inc. does everything necessary
to prepare the network for a client's use before the client
sits down to use applications on the network. This
may include a variety of customization procedures - definition
of all users and security passwords, creation of custom
system menus and specific menus for each user, creation
of custom login scripts for each user, and specific configuration
of each user's workstation to have access to the appropriate
resources.
Network Support
As in all other areas, FPA provides timely network support
to clients through a variety of methods. We understand
the need to respond quickly when our clients require support
for their network. Although many questions can be
answered over the phone, we provide on-site service quickly
and efficiently. With remote access communications
software and modems, we also have the ability to troubleshoot
on-line from our office. Network support contracts
are available.