One of our strengths at FPA is in our
ability to bridge disparate technologies, software,
and platforms into one cohesive system. Our Sage MAS
90 and 200 Services Group works closely with our Web
Services Group to integrate a variety of web site
functions with Sage MAS 90 and 200.
Whether through the use of the Sage MAS 90 and 200 E-Business
Modules or through the development of custom integration
tools, we integrate client web sites with back office
accounting so that our clients' accounting records have
the ability to be updated real time from web transactions.
In addition, many of our clients have discovered the
value of allowing their customers access to certain
customer service information through their web sites.
Allowing customers themselves to lookup order status,
check on tracking numbers, reprint copies of outstanding
invoices, check on credit standing, check on inventory
availability, and update shipping addresses many times
can save companies from having to hire additional customer
service personnel. At the least, it allows organizations
to potentially redeploy customer service staff into
possibly more productive use of their time.