ENCINO, CA – APRIL 17, 2012 - FPA Technology Services, Inc. (FPA), the leading full service IT Consulting Firm in the Los Angeles area, announced today that it has been selected to provide outsourced IT services for Emblem Enterprises, Inc., a quality designer of custom and stock embroidered logos for customers in law enforcement, fire and rescue, branches of the U.S. military, youth groups such as the Boy and Girl Scouts of America, motorcycle and martial arts clubs and many others.
Emblem Enterprises’ initial intent was to engage FPA to assist its in-house IT team with ongoing support of its network infrastructure. Unfortunately, a critical network-wide event occurred before FPA could begin its initial Technology Review Project (normally performed before the start of any relationship) - Emblem’s server hosting their in-house email server “crashed” requiring an immediate response. Over the span of one weekend, FPA worked non-stop and side-by-side with Emblem’s in-house staff to build a new server, create a new Windows domain, and migrate the email data from the corrupt database all while ensuring that the company experienced minimal downtime.
FPA then performed its Technology Review Project, providing Emblem with a rich analysis and Network Health Assessment Report. Working with Emblem management and staff, FPA quickly and efficiently stabilized the network environment, moved Emblem onto the appropriate Managed Service plan, and implemented a comprehensive Business Continuity plan utilizing FPA’s proprietary Backup & Disaster Recovery (BDR) solution. As Emblem’s trusted technology partner, FPA worked with Emblem to ensure the appropriate failover capabilities and redundancies were implemented so that the company will experience little or no downtime moving forward.
According to Emblem Enterprises Vice President of Operations Jeff Stang, “I have been impressed with the work FPA produced since we started working with them. When necessary, FPA put ‘the pedal to the metal’ to make sure all systems were working. They have been clear, concise and linear, which has been refreshing. I know Emblem’s IT staff Leo Inbornone and Monise Kelly very much appreciated FPA’s work ethic, updates and solution-minded approach.”
"We're thrilled to have been selected as Emblem Enterprises’ outsourced IT services partner and look forward to a long and mutually prosperous working relationship," said Craig Pollack, FPA's Founder & CEO."
Learn more about Emblem Enterprises, Inc. at http://www.eeiemblems.com