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Managed Services

MSP Alliance for What we do Widget
FPA provides "Worry Free, Fixed Fee" Managed IT Support Services so that our clients take a more proactive and cost effective approach to managing and maintaining their IT Infrastructure.
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Managed Services

MSP Alliance for What we do Widget
FPA provides "Worry Free, Fixed Fee" Managed IT Support Services so that our clients take a more proactive and cost effective approach to managing and maintaining their IT Infrastructure.
learn more
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Network Infrastructure

Microsoft Gold Certified Partner
Did you know that FPA also specializes in assisting small and medium-sized businesses in getting the most from their computer systems and computer system infrastructure?
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Development Services

Application and Web Development Services
Did you know that FPA also specializes in providing custom application and web development services to clients requiring unique software, web, and eCommerce solutions?
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Great to work with, consistent timeliness of response to issues and problems. Resolved a major problem within a short time span, which minimized downtime significantly. Thanks FPA!
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Monise Kelly
Emblem Enterprises, Inc.
FPA Client Since 2012
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Business Before Technology

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4/19/2012
Posted by: Craig Pollack
Do you have a company supplied smartphone or do you use your personal one to get your company email?  There used to be a clear line between company and personal when it came to smartphones and accessing company data.  Within the last few years, this line has more than just blurred - it's been obliterated. 
3/23/2012
Posted by: Craig Pollack
When they came up with the word the "Cloud", I'm thinking they (whoever "they" are) were looking for a way to package this nebulous thing that would be accepted easily as opposed to something more appropriate like the "Swamp" or the "Sandbox" or... 
2/13/2012
Posted by: Craig Pollack
As more and more businesses are looking for ways to improve the performance of their employees, one thing that staff seem to be looking for more and more from their employers is approval to work remotely.  While I'm sure this is a result of the improved capabilities that the computing world now offers (ie: faster computers, better remote control tools, increased bandwidth of our home internet connections, etc.), I believe it has more to do with... 
1/31/2012
Posted by: Craig Pollack
Any idea who's in your system?  I'm not sure how many people really think about this and if so, usually not until it's too late.  The reason I ask this is one of the hot topics floating around in our industry these days is outsourcing.  And by this I don't mean outsourcing your IT services.  I mean IT service providers who outsource some of the services they're selling to their clients to 3rd parties. 
12/5/2011
Posted by: Craig Pollack
I don't know how many clients we talk to on a daily basis who decide things based only on the risk involved and NOT truly taking into consideration the impacts of that risk.  And further, that "risk" they're usually basing their decision on is the statistically incorrect assumption that since "we've never had a crash therefore we never will".  Or, when it does happen "we have a backup so we'll be fine".  More often than not... 
11/22/2011
Posted by: Craig Pollack
When it first came out, the iPad had everyone stumped - at least from a business perspective. How can we use this great new technology in a real and meaningful way? I recently ran across one of the most creative ways to take advantage of all that the iPad has to offer. And it's being done by none other than the... 
10/3/2011
Posted by: Craig Pollack
“But these go to eleven ”  If anyone’s seen Spinal Tap, you’ll know what I’m referring to.  Everyone has a Top 10 list.  But, I couldn’t quite narrow things down to just 10.  So, here are our top 11 questions to help evaluate a prospective IT Solution Provider: 
7/15/2011
Posted by: Craig Pollack
While on the surface having a friend, neighbor, relative, or someone at work in charge of your IT may not seem like that bad of a move, I would think only when it comes to dog walking would you think this is ok in any other aspect of your life.  Imagine having... 
5/10/2011
Posted by: Craig Pollack
This one actually ties in quite nicely to Mistake #3 (Going Cheap), although it may be the chicken and the egg syndrome - not sure which comes first.  Are you going cheap because you're overextending the lifecycle of your technology or are you overextending the lifecycle of your technology because you're going cheap?  Because many businesses tend to "go cheap", their first inclination is the old adage, "if it ain't broke, don't fix it".  With technology this actually turns out be a more costly approach. 
5/3/2011
Posted by: Craig Pollack
This mistake is one of the hardest for some clients to get past.  Some don't get past it until they get burned by it themselves, while others may never get past it.  I'm a big believer in "you get what you pay for" and this turns out to be no truer than when spending on technology.  
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