Jobs: FPA Technology Services, Inc.
818-501-3390
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Managed Services

MSP Alliance for What we do Widget
FPA provides "Worry Free, Fixed Fee" Managed IT Support Services so that our clients take a more proactive and cost effective approach to managing and maintaining their IT Infrastructure.
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Network Infrastructure

Microsoft Gold Certified Partner
Did you know that FPA also specializes in assisting small and medium-sized businesses in getting the most from their computer systems and computer system infrastructure?
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Network Infrastructure

Microsoft Gold Certified Partner
Did you know that FPA also specializes in assisting small and medium-sized businesses in getting the most from their computer systems and computer system infrastructure?
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Development Services

Application and Web Development Services
Did you know that FPA also specializes in providing custom application and web development services to clients requiring unique software, web, and eCommerce solutions?
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A 10! I'm thrilled with the professionalism and great help we receive from all the team members at FPA.
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Liz Atherton
Baroda Ventures, LLC
FPA Client Since 2011
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WHO WE'RE LOOKING FOR...

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For over 25 years, FPA has been the premier professional services firm providing outsourced technology services to growing small and mid-size businesses in the greater Los Angeles area.  We take pride in the quality of the service we deliver and the relationships we develop.  We have a family approach to the way we do business. We take a personal interest in you, your career, and your aspirations. When you join our team, we talk with you about your short- and long-term career goals and objectives. Together we find the right career opportunities for you. We provide projects and training that will stretch your skills to new heights. We also give you the opportunity to use your skills to train others. In short, we get to know you as few companies take the time to do.

FPA is currently experiencing tremendous growth and has a number of positions open.  If you're interested in any of these positions, please send your resume to careers@fpainc.com.

Current Openings:

Technical Account Manager
Inbound Marketing Analyst
Lead Engineer
Senior Field Engineer
Senior Remote Support Engineer


Technical Account Manager Job Description PDF Icon

We are seeking a Technical Account Manager to successfully manage and oversee the day to day client relationships for a specific sub-set of FPA clients based on the technical services delivered by FPA including the design, development, and implementation of projects, management of ongoing issues and tickets, meeting "uptime" and response goals all while ensuring overall client happiness.  The successful candidate will be a committed IT professional with the drive and ambition to be great.  Our Technical Account Managers are detail oriented and significantly organized to lead the client relationships ultimately supporting their IT infrastructure.  They are highly technical as well as great communicators.  The successful candidate will bring these capabilities along with specific knowledge and experience in one or more of our key vertical markets: Accountants and CPA's, Investment Advisors, and Manufacturers and Distributors.  We're looking for someone to help us lead FPA in its quest to be the outsourced IT service provider of choice for small and medium-sized companies in the greater Los Angeles area.  We're looking for someone with the following skills and experience:

  • Three to five years experience successfully managing technical client relationships for 25-150 user environments
  • Experience managing and prioritizing end-user requests as well as integrating ongoing issues into longer-term strategic and tactical views
  • Two to three years experience implementing and supporting enterprise level Windows Server, RDS, VMware, storage solutions, and Citrix XenApp in live production environments
  • Two to three years experience implementing and supporting routing, switching, and firewalls for TCP/IP networks
  • Highly organized - able to manage and complete multiple projects simultaneously
  • Exceptional communication skills - both written and oral
  • Ability to work well as part of a team, on your own, and interact well with individuals at all levels of an organization
  • Ability to manage and lead a team of 2 - 3 technical staff ensuring their effectiveness and Quality of Service delivered
  • Ability to deal with conflicting demands to prioritize, address, and resolve recurring and onetime issues all while communicating consistently and effectively


Inbound Marketing Analyst Job Description PDF Icon

We are looking for someone to lead our inbound marketing efforts including managing our Hubspot efforts, blog positng, social media posting, email blasts, and webinar events centered around knowledge based communications to generate leads from prospects and clients. The position will encompass the following tasks and projects: design and execution of blog post schedule and related social media posts; design and execution of email blasts; design and development of supporting SlideShare presentations and YouTube screencast videos; website content updates; management of PPC campaigns and SEO management.  A key responsibility also includes the ownership and maintenance of our lead/prospect database.The successful candidate will be someone who demonstrates significant attention to detail while meeting all of the performance metrics of the position needed to generate the leads to accelerate the growth of our company.The qualified applicant will possess the following knowledge, skills, and experience:

  • 1 - 3 years experience performing online marketing activities
  • High level knowledge of marketing and branding a professional services business (or B2B business) in the SMB market
  • High level knowledge and understanding of business technology concepts in general and specifically how an IT Service Provider delivers service
  • Strong organizational and task management skills
  • Strong written and verbal communication skills
  • Meticulous, thorough, and accurate in the creation of documents and content
  • Experience marketing using Social Media outlets


Lead Engineer Job Description PDF Icon

We are seeking a Lead Engineer to act as the lead technical resource for our Field Engineering and Remote Engineering teams. The Lead Engineer provides first-level guidance and direction to our technical Service Delivery staff and serves as the primary Tier III support staff for troubleshooting technical issues. You will work as a senior member of a consultative technical team ensuring the responsive, efficient, and effective delivery of technical services for client networks supported by FPA.  You will be charged with performing various network management and administration tasks onsite at client locations as well as solving technical network issues related to problems within Active Directory, Windows Server, Exchange Server, Terminal Server, routers, switches, firewalls, and industry standard applications. We are seeking someone with the following experience and skills:

  • Three to Five years experience in IT performing network implementation, maintenance, administration, support, troubleshooting, and problem solving
  • Knowledge and experience with MS-Windows Server, MS-Windows Workstation operating systems as well as MS-Exchange Server and MS-SQL Server
  • Knowledge and experience with WAN concepts, firewalls, routers, VPN's, etc
  • Intensely detail oriented!
  • Strong communication and interpersonal people skills
  • Excellent troubleshooting skills
  • Ability to work in constantly changing work environments between different clients
  • Ability to work well as part of a team, on your own, and interact well with individuals at all levels of an organization
  • Ability to deal with conflicting demands to prioritize, address, and resolve recurring and onetime issues all while communicating consistently and effectively


Senior Field Engineer Job Description PDF Icon

We are looking for a Senior Field Engineer to perform remote and onsite technical services for our clients' networks including the implementation, administration, maintenance and support of servers, workstations, network compoinents, and application software.  The Senior Field Engineer will also perform remote end-user helpdesk and maintenance tasks as needed to ensure "uptime" for network supported by FPA.  You will be charged with performing various network management and administration tasks onsite at client locations as well as solving technical network issues related to problems within Active Directory, Windows Server, Exchange Server, Terminal Server, routers, switches, firewalls, and industry standard applications. You will work as a senior member of a consultative technical team ensuring the responsive, efficient, and effective delivery of technical services for client networks supported by FPA.We are seeking someone with the following experience and skills:

  • Three to Five years experience in IT performing network implementation, maintenance, administration, support, troubleshooting, and problem solving
  • Knowledge and experience with MS-Windows Server, MS-Windows Workstation operating systems as well as MS-Exchange Server, Office 365, and MS-SQL Server
  • Knowledge and experience with WAN concepts, firewalls, routers, VPN's, etc
  • Intensely detail oriented!
  • Strong communication and interpersonal people skills
  • Excellent troubleshooting skills
  • Ability to work in constantly changing work environments between different clients
  • Ability to work well as part of a team, on your own, and interact well with individuals at all levels of an organization
  • Ability to deal with conflicting demands to prioritize, address, and resolve recurring and onetime issues all while communicating consistently and effectively


Senior Remote Support Engineer Job Description PDF Icon

We are seeking a Senior Remote Support Engineer to act as a lead technical resource within our remote support team. Senior Remote Support Engineers act as the Tier III support staff for remotely troubleshooting and addressing technical issues presented by our clients' end users. You will work as a senior member of a consultative technical team ensuring the responsive, efficient, and effective delivery of remote technical services for client networks supported by FPA.  You will be charged with performing various technical troubleshooting and problem resolution tasks remotely in our Encino office addressing issues primarily around Active Directory, Windows Workstation, Thin Clients, MS-Office, MS-Outlook, Active Directory, Desktop Security (Antivirus / SPAM, etc.) VPN Clients, and industry specific applications. We are seeking someone with the following experience and skills:

  • Three to five years experience in troubleshooting Windows workstations desktops for environments with 25 - 100 users
  • Deep knowledge and experience administering and supporting MS-Windows Server, MS-Exchange Server, Office 365, MS-Windows RDS Server, MS-SQL Server, MS-IIS Server, MS-Active Directory, MS Group Policy, MS-Windows Workstation (Professional & Enterprise), MS-Office, MS-Outlook, Citrix Go-To-Assist
  • Knowledge and experience with fundamental networking concepts supporting firewalls, routers, VPN's, etc
  • Intensely detail oriented!
  • Strong communication and interpersonal people skills
  • Excellent troubleshooting skills
  • Ability to work in constantly changing work environments between different clients
  • Ability to work well as part of a team, on your own, and interact well with individuals at all levels of an organization
  • Ability to deal with conflicting demands to prioritize, address, and resolve recurring and onetime issues all while communicating consistently and effectively

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